Redirect a DPD parcel to a Pickup shop

DPD lets the recipient send a parcel to a DPD Pickup shop instead of the delivery address, once DPD has the parcel. Minted members switch on auto-book for a parcel, choose a shop, and the redirect is booked for them when DPD opens the option.

DPD icon
Where it can go
A DPD Pickup shop near you
Who can do it
The recipient, using the parcel number and delivery postcode
With Minted
Booked for you when DPD allows it, with the parcel kept on your tracker

The problem on a busy delivery day

DPD is fast, which is exactly what makes redirecting awkward. The parcel can go from collected to out with a driver overnight, and the option to change where it goes only exists in between.

With one parcel you can keep an eye on it. With eight, from different retailers, each reaching DPD at a different time, you are checking the app all evening and still missing one. A missed one means a failed delivery, a card through the door and a trip to the depot.

DPD also checks the delivery postcode before it lets you change anything. A typo, or the wrong one of two addresses you use, and you are locked out of the option for that parcel.

How DPD Pickup shop redirect works

This is DPD's own in-flight option, available to any recipient through the DPD app or the tracking link in the delivery email.

  • The option opens once DPD has scanned the parcel in. Before that, tracking only says DPD is expecting it.
  • You confirm the delivery postcode, then choose "Collect from a Pickup shop" and pick a shop from the map.
  • DPD emails or texts a collection pass when the parcel reaches the shop. Take that and photo ID.
  • The shop holds the parcel for a limited number of days before it is returned to the sender.
  • A shop can be full, and some senders switch the option off for high-value or age-restricted goods.
  • Once the parcel is out with the driver, the choices narrow and a shop redirect is usually no longer offered for that day.

What you get with Minted

The redirect booked for you

Switch on auto-book for a DPD parcel and choose a Pickup shop. Minted books it when DPD opens the option.

A clear answer either way

If DPD will not offer the option for a parcel, your tracker shows it, so you can plan to be in.

The postcode kept with the parcel

Each parcel carries its own delivery postcode, so the right one is always used.

A message when it is booked

You get a notification in Minted, and in Discord if you have connected it.

DPD next to every other courier

The parcel stays on your tracker, marked as redirected, alongside your Royal Mail and Evri orders.

Told when it moves

You hear when the status changes, including when the parcel is ready to collect.

Who it is for

Anyone who gets enough DPD parcels that babysitting each one is not realistic.

  • Resellers with multiple DPD orders from the same release.
  • People who are out during the day and would rather collect on the way home.
  • Anyone who has had a stack of boxes left on the doorstep and does not want a repeat.

What you need

DPD redirects need one extra setup step on your Minted account that Royal Mail and Evri do not. It is done once, and the members' guide walks you through it.

  • A Minted membership. Redirects are included on every paid plan. See the pricing page.
  • The DPD parcel number and the delivery postcode for each parcel.
  • A DPD Pickup shop you are happy to collect from.
  • The one-off DPD setup step on your account.
  • Photo ID and your collection pass when you collect.

Read more: DPD tracking statuses explained and can you redirect a DPD parcel to a shop?

Questions

Can I redirect a DPD parcel to a Pickup shop?

Yes, in most cases. Once DPD has the parcel, the recipient can choose to collect it from a DPD Pickup shop, unless the sender has switched the option off for that item.

Does DPD charge to redirect a parcel to a Pickup shop?

DPD does not currently charge UK recipients for collecting from a Pickup shop. Check DPD's own site for the latest position.

When can I redirect a DPD parcel?

After DPD has scanned the parcel into its network and before it is loaded for delivery. On a busy week that gap can be short, which is why people miss it.

How long does a DPD Pickup shop hold a parcel?

For a limited number of days, then it is returned to the sender. Your collection pass shows the date to collect by.

Can I set a rule so every DPD parcel is redirected?

Not yet. Postcode rules currently cover Royal Mail parcels. For DPD you switch on auto-book parcel by parcel, and Minted takes it from there.

What if the sender has blocked redirects?

Then DPD will not offer the option and nobody can book it. The parcel is still tracked in Minted and you are told when it moves.

Collect your DPD parcels when it suits you.

Parcel tracking and redirects are part of a Minted membership, behind one login, from any device.

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